The following web browsers, hardware and connection requirements are recommended to access the FMH Agent Center.
Please refer to this information if you experience any issues while accessing the FMH Agent Center. If you are accessing the FMH Agent Center with the minimum system requirements and are experiencing issues please contact the FMH Help Desk at (800) 532-1581 or

Web Browsers


Google Chrome™

All versions supported*


Mozilla Firefox™

All versions supported*


Internet Explorer™

Version 11 and greater *


Microsoft Edge™

All versions supported*

* Compatibility mode must be turned off when using FMH Agent Center. Compatibility Mode reverts the browser back to Internet Explorer version 7.

Operating Systems

Microsoft Windows XP™ is no longer a supported operating system. Microsoft ended support on April 8, 2014. For additional information as to how this can affect your computers security please refer to Microsoft's Windows XP support has ended page.

Minimum Hardware and Connection Requirements

The following are highly recommended to be able to fully access and use FMH Agent Center:

  • Broadband internet connection of 4Mbps or greater
  • Computer processor 2.5GHz dual core processor or better
  • 4GB RAM (memory), 6GB Recommended