The new Direct Deposit tab includes the ability to assign preferred bank accounts - and file an Assignment of Indemnity (AOI) override - by policy.

1. Select a Bank Account in the Premium/Billing Section
You can select your preferred bank account and opt for direct deposit for claim payments for each policy. 

• Navigate to the Premium/Billing section, then the Direct Deposit tab.
• On the tab, Click ‘Edit’ in the upper righthand corner and select a bank account. Then checkmark each policy that needs to be set up for claims direct deposit with that bank account.
• If you need to add a new bank account, navigate to the Bank Accounts tab and click ‘Add New’. 

2. Make a One-Time Payment:
When making a one-time payment in the PHC Premium/Billing section, you have the option to elect direct deposit for claim payments on the payment confirmation page. 

Frequently Asked Questions

How can I confirm my banking account has been added?
Once your bank account has been added, the saved banking information and Direct Deposit Claims option will be visible on the ‘Bank Accounts’ tab.

Can I select which policy to add my banking information to?
Yes, in the PHC, the direct deposit banking information is selected for each policy on the account. Adding banking information at the policy level can also be done in FMHA by an agent or FMH claims analyst. 

Can I add multiple banking accounts?
Yes, multiple bank accounts can be added by navigating to the Premium/Billing section, then the Bank Accounts tab.

Will I need to re-add my banking information for claims direct deposit again next year?
No, once the banking account information is added it applies for future claim payments.

For More Information 

Download our flyer to help walk you through the steps to set up direct deposit for claim payments. 

If you need assistance, please contact your FMH agent or the FMH Help Desk at 800-532-1581 or helpdesk@fmh.com.